Ketan Rajput Portfolio

Sophie Case Study


case study

The AI powered virtual assistant


Sophie - the AI powered

virtual healthcare assistant.

Sophie seeks to mitigate the inconvenience, difficulties associated with registration process in virtual healthcare platforms.


Sophie can guide you with

  • Registration

  • Help you in finding your affiliation or benefit company

  • Add a dependent to your account.

  • Connect you to the customer service representative.


Sophie’s name is rooted in Greek ideology and symbolizes “wisdom.” The chatbot’s abilities to recognize registration-related commands and address these needs will continue to advance as utilization of it progresses.


Phase 2 of Sophie will be able to diagnose your conditions and provide you with the best possible treatment guidance.